Hailun Floor Prep

Morgan Cowell

Learn how to prioritize and maximize your technical setup process! As one of Hailun’s top Technician Dealers, Morgan Cowell of Great Plains Piano will be sharing his Hailun prep process for both grand and upright pianos. This class will be held at the Hailun booth in the exhibit hall so that attendees can learn about Hailun dealer prep up close.

Safe Piano Moving Techniques & Tools

Leo Ostrander

This hands-on class introduce safe piano moving techniques gleaned from Leo Ostrander’s forty years of experience in the piano industry. Come work with KTT Smart Move products and find ways to minimize risk to both your body and the piano!

Tuning Hammer Technique & Body Ergonomics

Timothy Barnes

If you don't have good hammer technique and solid tuning stability, nothing else matters because the string will not stay where you put it. If you want to improve your tuning stability and hammer technique this masterclass is for you. We will be working with 4 participants in a masterclass format to discuss and improve their tuning stability and body ergonomics. Class attendees will get the chance to observe and learn as we deconstruct and reconstruct how different body types and tuning positions (short, tall, standing, sitting, right handed, left handed, and ambidextrous techniques) affect tuning stability; because tuning efficiently and without pain often comes down to your technique, tuning stability, and your body ergonomics; all working together to either create efficiency or produce frustration and pain. If you want more tuning efficiency, less pain, and more confidence that your tunings are rock solid, this is the class for you! 

Tools for Technicians

Keith Bowman & Mike Carraher

Coming soon...

Seeing all sides: Better communication between pianists, technicians, dealers, manufacturers, and institutions

Dr. Owen Lovell, NCTM

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True and sustained success in our industry requires a holistic approach between all stakeholders.  Communication can be difficult because we’re comfortable “staying in our lane” as dealers, pianists, technicians, manufacturers, and institutions.  This session will feature lively discussion and advice to bridge the gaps between these groups.  Dr. Lovell, piano review editor for the Acoustic & Digital Piano Buyer, will share his perspective after two decades working in academia, and as a piano technician, concert pianist, assisting with institutional purchases, maintenance, and budgeting.

Kioshi Installation 

Bart Elbers

Coming soon...

Piano Life Saver System Troubleshooting and Service for Older Models Dampp-Chaser Corp. 

Debi Gould

Enhance your skills in servicing older models of the Piano Life Saver System. Discover how components have evolved over the company's 75-year legacy of promoting pitch stability. Gain expertise in supporting these systems and understanding compatibility, from historic to current models.

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Debi Gould, with over a decade at Dampp-Chaser Corporation, is a seasoned expert on the Piano Life Saver System. Throughout her career, Debi has been a dedicated provider of technical support to piano technicians and piano owners.  Debi's class on the Piano Life Saver System promises to be an enlightening session that draws upon her extensive knowledge and dedication to the industry.

WNG - Why Choose Wessell, Nickel & Gross High Performance Piano Actions and Parts

Kirk Burgett

Coming soon...

The Importance of Voicing Pianos

Paul Rea

Learn easy steps for producing the tone you want from the pianos you service with this voicing class by Paul Rea. Paul brings a universal perspective to voicing from his varied career working for manufacturers, including Hailun, Petrof, Pearl River Piano Company, and Walter Piano. This class demonstrates tools and techniques for voicing pianos on the dealer floor or in your client's homes.